Legal Policy
Last updated on: April 25, 2025
Go Places Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website, www.goplaces.io ("the Website"). By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal data from users to provide and improve our services. The types of personal information we collect include:
- First Name
- Email Address
This data is collected when you interact with our Website, such as submitting forms or subscribing to updates.
2. How We Use Your Data
We use the information we collect in the following ways:
- To contact you in response to your enquiries.
- To send email updates, newsletters, or other information you have opted into.
- To improve our website and services by analysing user behaviour via tools such as Google Analytics and Hotjar.
3. Cookies and Analytics
We use cookies and similar tracking technologies to monitor the activity on our website and store certain information. The analytics tools we use include:
- Google Analytics
- Google Tag Manager
These tools help us analyse user behaviour and improve our website's functionality.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with third parties when necessary, such as:
- Service providers assisting us in operating our website (e.g., hosting services like Burst).
- Legal authorities if required by law.
5. Data Security Measures
We implement appropriate technical and organisational measures to safeguard your personal data. Although no method of transmission over the Internet is completely secure, we strive to use commercially acceptable means to protect your information.
Access to personal data is restricted based on role. We follow Role-Based Access Control (RBAC) outlined in our Access Control Policy.
- Encryption and pseudonymisation are used where appropriate.
- Regular audits and penetration testing are conducted.
- Data breach incidents are documented and reported within 72 hours where required.
6. Your Data Rights
You have the following rights regarding the personal data we collect from you:
- The right to access, update, or delete the information we hold about you.
- The right to object to the processing of your data.
- The right to withdraw consent to our processing of your personal information at any time.
To exercise these rights, please contact us at: info@goplaces.io.
7. GDPR, CCPA, and Other Compliance
We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the UK or European Union, you have additional rights under the GDPR, such as the right to data portability and the right to restrict processing.
Residents of California also have rights under the CCPA, including the right to request disclosure of the personal data collected about you and the right to request deletion of your personal data.
8. Data Retention
- Personal data will be retained only as long as necessary for the purposes collected.
- Secure disposal methods are applied once data is no longer needed.
9. Training & Awareness
- New employees must undergo data protection and security training during onboarding.
- All staff must complete data protection training annually.
- Awareness campaigns are conducted periodically.
10. Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by sending an email to the address you provided or by posting a notice on our Website.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: info@goplaces.io
- Address: Elsley Court, 20-22 Great Titchfield Street, London, United Kingdom, W1W 8BE
- Phone: +447834593656